Heat Pump Repair in Charlotte Backed by a 100% Satisfaction Guarantee*

A lack of system maintenance can cost you. On average, an inefficient heat pump could eat up to 10 to 25 percent more energy, based on findings from the U.S. Department of Energy. It’s also more likely to become damaged or fail prematurely.

Troubleshooting Your Heat Pump Problem

Heat pump not running right? Check out our list of common problems below.

• No Heat. Make sure your thermostat is positioned to “on” and “heat.” A circuit breaker may have tripped, but in some cases it’s because the thermostat itself doesn’t work with heat pumps.
• Insufficient heat. Dirty filters, fan and coils may restrict airflow and wreck your system. Replace the system’s air filter every month or so, avoid letting the coils and fan get dirty, and remove yard debris that may have accumulated around it. Your system could also be dealing with clogged ductwork, damaged valves or poor refrigeration flow.
• Cold air instead of heat. Heating that comes from a heat pump won’t be as warm as a standard, forced air type of furnace. But if things still feel too cold, switch the thermostat to emergency heat and at least 5 degrees above the inside temperature. If warm air is still the result, there may be a problem with the outdoor unit. Cold air is usually the result of a problem with the thermostat or air handler. And in some cases, the problem is because your system has gone into defrost mode to avoid freezing. When you’ve noticed frost or ice around the outdoor coil, your HVAC system might have a broken defroster timer or control module, or the refrigerant may be running low.
• Heat pump starts and stops frequently. Change your air filter and then monitor your thermostat, in case it has to be recalibrated or it requires new batteries. If it’s cold and your system is on all the time, your thermostat may be set too high. Additionally, some heat pumps have trouble heating around 25 to 30 degrees Fahrenheit.
• Rattling, grinding or squealing sounds. If you hear a rattling sound, try tightening the cover panels. But should you notice noises you’d describe as scraping, grinding, squeaking or squealing, shut the system down and contact Komfort Air. This could indicate a serious problem.

From major repairs to minor fixes, Komfort Air is ready to assist you. Once we have your heat pump heating and cooling again, think about signing up for a regular maintenance membership plan. Annual service can help you avoid costly repairs while also enhancing your system’s energy efficiency.