We Can Repair Any Kind of Gas Fireplace in Charlotte

Gas fireplaces make adding comfort to your Charlotte home simple. Just flick a switch or squeeze a button for immediate heat.

They’re also relatively easy to use. Unlike their woodburning alternatives, there’s no need to add firewood or clean up ashes. But like any other natural gas units, these fireplaces have to have annual maintenance to help them run efficiently and avoid breakdowns.

When your fireplace won’t ignite or won’t stay lit, the Experts at Komfort Air Service Experts can help. Use our easy-to-follow tips first. If your fireplace still isn’t heating properly, let us know. We can take care of any brand. All of our professionals are ACE certified, which means they’ve completed rigorous training to better serve you. And all of our excellent work is backed by a 100% Satisfaction Guarantee for a year.*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be several explanations why your fireplace won’t start. Pull off the cosmetic cover under your fireplace to gain entry to its components.

  1. Is a breaker tripped? Check your home’s electrical panel and reboot breakers as appropriate.
  2. Is the gas flowing? Make sure the valve is in the “open” placement.
  3. Is the pilot light on? If it is out, follow manufacturer instructions to rekindle. Connect the vent cap to halt drafts from blowing it out.
  4. Pilot light ignites but won’t stay on? There could be trouble with the thermocouple, a metal safety sensor that regulates gas flow.
  5. Pilot light stays lit but fireplace won’t start? It could be the thermopile, a metal piece that changes heat to electricity to open the gas valve.

If you have a suspicion there’s a problem with the thermocouple or thermopile, ask for service.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Modify the flame and vacuum the burners once they’ve fully cooled.
  • Grinding or shrieking sounds? Have Komfort Air Service Experts service or install a new blower.
  • Odd scents? Clean the fireplace’s interior and flue following the steps below. If you smell rotten eggs or burning wires, shut off the fireplace, ventilate your home and call us without delay.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a consistent basis can help it heat more efficiently and avoid expensive malfunctions. It may even help it run longer.

  1. Make sure your fireplace is fully cooled.
  2. Turn the gas off by turning the valve to “off.”
  3. Remove the gas logs, inspect them for cracks and clean them with a soft-bristled brush.
  4. Extract the lava rocks, vacuum them individually and remove soot with the brush.
  5. Clean the internal parts of the fireplace with a vacuum hose attachment.
  6. Wipe down inside edges with a damp cloth. Use warm, soapy water to remove dust or soot accumulation.
  7. Return lava rocks and logs in the same order.
  8. Clean the glass casing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to crack.
  9. If you have a vented gas fireplace, take a look at the outside vent and discard debris such as leaves or bird nests.
  10. Make sure your carbon monoxide detector is functioning properly.

Schedule Annual Maintenance Today

Once your fireplace is working again, enroll in regular tune-ups with us. These checks can potentially catch trouble before they develop. We’ll test your components for fractures. We’ll also make certain there aren’t any leaks and that pressurization levels are right.