What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioning system needs repair at your Mint Hill home and you’re not sure what to expect. It’s nerve-wracking enough to let an AC repairman into your home, but then to not know what exactly they’re going to do could add a whole other level of concern. No worries! Komfort Air is here to inform you on the general air conditioner repair process so you can be ready when an expert air conditioning service technician needs to come out to your house.

It Starts Simple

When the service tech comes to your home, they should initially request to check your thermostat. It might sound ridiculous, but they need to take a look at it to make sure that it’s not just a thermostat settings issue. The repairman will check that the thermostat is flipped to cool and then reduce the temperature to see if that will start up the air conditioning system. A faulty or wrongly connected wire could be the culprit that’s preventing you from having a comfortable home.

If there is still an issue, the technician may need to look at your circuit breaker box. They might switch the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty

The technician will then probably ask you to see the air conditioning equipment. Same as a doctor, the technician will commence their trial and error diagnosis process. There are several factors that could be the cause for an air conditioning system that isn’t functioning properly, and it’s up the repairman to look into all the possible reasons starting from the most ordinary issues to the least. This process could take anywhere from five minutes to sixty, and sometimes longer.

During the air conditioner diagnosis, they will likely check the air filter to verify it’s not blocked or needs to be replaced. They will check the air conditioner’s refrigerant levels, make sure the air condenser fan is rotating properly, make sure that the size of your air conditioner is appropriate for the size of your house, and check the wiring, electronics and safety controls.

Have answers, will fix

Once the AC technician has identified the problem, he should explain all your choices to you. The discussion will generally start with the repairman explaining what the issue is, what part (if any) went out, how or why it went out, and what that part does for your air conditioning system.

The service tech will then go into your options, which will entail swapping out the part and correcting the problem, but may also entail upgrading parts of the A/C, the A/C system itself, or your entire HVAC system. In certain cases, it may make more sense to invest in an entire new heating and cooling system, especially if the air conditioner is past its prime, or susceptible to breaking down again and end up causing you to spend more on A/C system repairs in the end. The service tech will go over how much time, effort, and cost it will take to fix the problem.

The technician might at this point explain what could have been done to prevent the trouble or part failure and how to prevent a future issue from occurring. This usually includes yearly maintenance, which not only helps avoid an air conditioning breakdown, but in most experiences also keeps your air conditioning warranty valid. Most expert air conditioner repair businesses will offer a yearly maintenance plan so you don’t have to think about making future heating and cooling tune-up appointments for your systems.

Finally, they will go over the process for repairing the failed part or resolving the issue. If you determine that air conditioning repair is better for you than buying an upgraded A/C system, the service tech will order any parts required and set up your next appointment to repair the A/C system. Or, if the part needed is already available on their van, they will go ahead and start the AC repair work with your go-ahead.

Remember that throughout Mint Hill you’re in good hands with Komfort Air. Our service techs are NATE-certified and have undergone extensive background checks so you can feel confident with the people we send into your home. If you ever come across any questions about your A/C system or what to expect with your A/C system repair, give us a call around the clock at 704-705-8135 and we’ll be happy to walk you through the process.

Contact Us