Service Experts of Raleigh Helps Man Go Above and Beyond for His Neighbor

June 29, 2016

Last month, Service Experts Heating and Air Conditioning of Raleigh got a call from a man named Jimmy from the Raleigh community who told Service Experts about a special project he was working on for his neighbor Kyla.

Kyla Tracy is an exceptional 9 year old who was born with Osteogenesis Imperfecta, commonly known as brittle bone disease. She is dependent on a wheelchair to move around and her residence was not wheelchair compatible, mostly because of the size of the chair. When Jimmy became aware of the problem, he considered remodeling the Tracy family’s house to make it fully wheel-chair compatible. Unfortunately, due to the age of the home, it was going to be a bigger job than he first thought. Undefeated, Jimmy decided to try transforming the Tracy family’s carport into a wheelchair compatible mini-suite, which would include Kyla’s own bedroom, bathroom, playroom, and kitchenette.

Thrilled to have a working plan, Jimmy began contacting local contractors, including electricians, building supply companies, and plumbers and they all said they would be thrilled to help and contribute services and supplies. He contacted Service Experts of Raleigh for the HVAC (heating, ventilation, and air conditioning) piece of Kyla’s new mini suite. A couple of Service Experts employees went to Kyla’s home to learn more about the remodel and were amazed by how bright and sweet Kyla was and they decided they had to be involved.

Kyla’s father, Jared Tracy, said he expected to pay for the $12,000 HVAC system for Kyla’s new mini suite, but with the generosity of Lennox and RE Michel, Service Experts of Raleigh was able to present Kyla’s family a bill that said:

“We are honored to present you with a total HVAC (heating and air conditioning) system at no charge as long as we can all get hugs.”

The team at Service Experts of Raleigh were overwhelmed to help provide such an incredible girl with a much-deserved place of her own that allows her to maneuver her wheelchair safety and efficiently. The work isn’t done yet, though. The Tracy’s are working to purchase a wheel-chair accessible vehicle to better transport Kyla and her family. To read more or to contribute to the family’s van, please go to their GoFundMe account.

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