How do I Choose the Right AC Repair Company in Charlotte?

April 03, 2015

Facing an AC repair can be one of the most aggravating things to encounter as a homeowner. Not only does it mean you have a broken air conditioner and must go without a comfortable home for a period of time, but you need to find time to get it fixed. All Charlotte AC repair companies aren’t the same either, so be sure to ask the right questions the next time you need an AC repair.

Do You Have Local References?

Heating and air conditioning equipment is a big investment and is essential to keeping a comfortable home. That’s why it’s so important to hear from local Charlotte citizens about their AC repair experiences. Those same consumers have been where you are and picked Komfort Air for a reason. While it can feel a tad awkward speaking with someone you don’t know about AC repair, they can give you an true, unbiased opinion of the services they received.

Can You Provide a Detailed, Written Estimate?

It’s one thing to discuss AC repair costs on the phone, and quite another getting a thorough outline of what is to be performed and the cost associated with the work and parts included. Not only does it guard you as the consumer, but it also makes sure that the AC contractor is doing everything they’re supposed to. Having something to keep both parties on the same page can be great, especially if something unexpected comes up on the day of your AC repair.

Are You Licensed, Bonded, and Insured?

When Komfort Air receives calls from probable customers asking these types of questions, we’re thrilled that our customers are doing such a deep background check. Proving that we’re licensed (permitted to execute the work in Charlotte), bonded (financially backed by a bonding company in the event of a claim being filed), and insured (to keep you from being held liable should a worker be hurt) is what separates the true experts from the more shady air conditioning companies out there. A good AC repair company is more than willing to show proof of all of these so that everyone can be on the same page.

Of course, these aren’t the only questions that need to be asked when it comes time for AC repair, but at Komfort Air, we feel confident in using these as a foundation. So next time you’re in need of AC repair and need an honest, trustworthy air conditioner service company in Charlotte, give us a call at 704-705-8135 or set up an appointment with our online scheduler.

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At Service Experts, our top priority is always the health and safety of our customers and team. We are following all COVID-19 (Coronavirus) public safety guidelines and adjusting our business practices as needed to ensure customer and employee wellbeing. As a precautionary measure, anyone working on behalf of Service Experts – including our technicians – is being asked to stay home for the recommended 14 day quarantine period if they are returning from out-of-country, have been exposed to a presumptive or confirmed case, or are feeling unwell. We are providing our technicians and other field employees with additional health and safety guidance to assist in keeping our customers and employees safe. Please be prepared to answer brief health and safety questions with our representative. We will continue to monitor the situation and will adjust our business practices as required. We recognize that this may be a particularly stressful time and want you to know that, we are committed to serving you and making your experience as easy as possible.