Facing an AC repair can be one of the most frustrating things to encounter as a homeowner. Not only does it mean you have a busted air conditioner and must go without a comfortable home for a period of time, but you need to find time to get it fixed. All Charlotte AC repair companies aren’t the same either, so be sure to ask the right questions the next time you need an AC repair.
Do You Have Local References?
Heating and air conditioning equipment is a big investment and is essential to keeping a comfortable home. That’s why it’s so important to hear from local Charlotte citizens about their AC repair experiences. Those same people have been where you are and picked Komfort Air for a reason. While it can feel a tad awkward speaking with someone you don’t know about AC repair, they can offer you an true, unbiased opinion of the services they received.
Can You Provide a Detailed, Written Estimate?
It’s one thing to talk AC repair costs on the phone, and quite another receiving a thorough outline of what is to be performed and the cost associated with the work and parts included. Not only does it protect you as the consumer, but it also makes sure that the AC contractor is doing everything they’re supposed to. Having something to keep both parties in agreeance can be great, especially if something unexpected comes up on the day of your AC repair.
Are You Licensed, Bonded, and Insured?
When Komfort Air receives calls from probable customers asking these types of questions, we’re thrilled that our customers are doing such a deep background check. Verifying that we’re licensed (permitted to execute the work in Charlotte), bonded (financially backed by a bonding company in the event of a claim being filed), and insured (to prevent you from being held liable should a worker be hurt) is what separates the true experts from the more shady air conditioning companies out there. A worthwhile AC repair company is more than willing to show proof of all of these so that everyone can be on the same page.
Of course, these aren’t the only questions that need to be asked when it comes time for AC repair, but at Komfort Air, we feel confident in using these as a foundation. So next time you’re in need of AC repair and need an honest, trustworthy air conditioner service company in Charlotte, give us a call at 704-705-8135 or set up an appointment with our online scheduler.