10 Questions to Ask an HVAC Contractor

Choosing the best HVAC contractor to replace or service your home comfort system can seem intimidating. That choice is important because the contractor you hire heavily impacts your HVAC system’s quality, endurance and efficiency for years to come.

To help you make an informed decision, research several companies in your area that might be a good fit for the job. Once you create a shortlist of a few candidates with adequate experience and positive reviews, get in touch with each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Inquiring about a company's license and insurance ought to be the first question on the list. Hiring a licensed contractor ensures that they fulfill the state and local standards for HVAC companies. Then, insurance safeguards you from liability in case of accidents during the maintenance or repair. A respectable HVAC contractor can provide proof of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are available in many sizes. Installing a system that is too big or too small causes inefficient performance and could limit the unit’s service life. A knowledgeable contractor can examine your home and decide the appropriate heating and cooling capacity of your new HVAC equipment for the best comfort and longevity.

3. What Brands Do You Carry or Recommend?

Different furnace and air conditioner brands offer models with differing qualities, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that will help you locate the optimal fit for your specifications. To get an idea of equipment quality and prices, give consideration to asking for a list of brands the contractor suggests and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is better than a verbal quote. When you have an itemized written estimate, you can identify what the contractor charges for each component, including labor, helping you recognize where your money is going. Get estimates from multiple HVAC contractors to help you compare prices and protect you from unforeseen costs.

Remember, prices that seem too good to be true don’t always bring on the savings you expect. You’ll likely end up with second-rate equipment and inferior customer service, or the company will tack on extra fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC field’s standard. Nevertheless, you should also inquire about parts and equipment warranties. A handful of HVAC contractors offer extended warranties and satisfaction guarantees, indicating confidence in their employees and equipment.

6. Do You Offer Maintenance Services?

Scheduled tune-ups are crucial to optimize your HVAC system’s efficiency and life span. Consider selecting a contractor that offers tiered memberships to fit your needs and budget. Signing a maintenance agreement with your heating and cooling company helps bring about solid long-term HVAC performance. It also prevents you from restarting your search for a skilled contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

Most HVAC work involves permits from local or state officials. A reliable contractor should handle this process on their own, saving you time and hassle throughout the installation process.

8. What Are My Payment Options?

It’s good to know how a contractor structures their payment schedule. Make sure to ask if they offer financing options or if they expect full payment when the project is done.

9. How Long Will the Installation Take?

How long it takes to install HVAC equipment will differ based on the project's size and scope. Nevertheless, having a clear timeline is fundamental to cut down on the disruption to your everyday routine. Your contractor should give a reasonable time frame to complete the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should be able to suggest ways to enhance energy efficiency through a home energy audit. Finding the time to add insulation, replace old windows, seal air leaks and perform other specific recommendations may help you qualify for a less expensive heating and cooling system. The result is a more wallet-friendly up-front investment and reduced utility bills for years to come.

Contact Komfort Air Service Experts for HVAC Contracting Services in Charlotte

At Komfort Air Service Experts we know that choosing the right HVAC contractor is a major decision you shouldn’t take lightly. As industry leaders with years of experience and as one of roughly 100 Service Experts locations across North America, the team at Komfort Air Service Experts proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our devotion to excellence is reflected in our extensive selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer security and the assurance of a job well done.

So, if you’re looking for a trusted HVAC partner, don’t hesitate to reach out at 704-705-8135. When you contact a Service Experts office like Komfort Air Service Experts, we’ll be ready to answer your questions and help you make the right decisions for your home comfort needs.