We've worked with Komfort Air for years and have been very happy with them. They have always sent out quality, genuinely nice people to do the work who did a good job. It came time to replace the A/C system and the hot water heater so we opted for top of the line systems using the Advantage Plan. The Lennox A/C system itself is very good and quiet for the heating and air and the Rinnai Tankless water heater is also very nice, however, I think due to the way the initial contractor installed the heating and A/C ductwork with long ducts going to my bonus room when the house was built, it still was not heating and cooling properly upstairs. Komfort Air even tried adding an additional duct to my bonus room. Still wasn't a good temp. During a recent maintenance check, Mike Long suggested we use a mini-split. We got that added to the advantage plan and they came out right away and got that installed. Kudos to the following folks:
Dominique & Daniel installed the A/C Unit and did a great job and I enjoyed having them around.
Plumbers Mike and John did a great job on the tankless water heater install and are both nice folks.
Mike Long did the A/C yearly service recently and when I mentioned the bonus room was still not cooling properly, he did some checking to get the best recommendation of using a mini-Split in the bonus room to solve the problem. Eddie and G had the mini-split installed just a few days later and it now feels wonderful all the time upstairs.
Plumbers Joe and Leeroy recently did our yearly maintenance last week and noticed the bladder for our water tank had burst. (I erroneously thought it was a prefilter under the house causing the bad water pressure). Joe and Leeroy just finished replacing the water tank and installing hot water return piping to get the hot water to each faucet faster and our water pressure is so much better and now when we turn on the hot it is hot so much faster than before.
Jason in sales has also good to work with over the years. Thanks team. We appreciate you.
11/13/24 update. Plumbers Clarence and Joe just left after installing a Halo 5 filter under the house. They always do a top notch job and even spotted and corrected some deficiencies that a previous (non-Komfort Air) plumber had left. We love these guys. Still holding at 5 stars!
