Mission and Vision
We make a difference in people’s lives by making homes and workplaces comfortable, healthy, and safe. We will be the ‘Biggest and the Best in our Markets’ by delivering exceptional service while having a positive impact on the environment.
Our core values are based on these guiding principles of COMFORT:
We are Caring – We’re passionate about making the world a cozy place to live for our people and our customers;
We are Opportunity – We strive to provide opportunities to our team members, through training and development so they can learn and grow with us;
We Make it right – Whether we’re warming, cooling, or making the water run, we take great pride in keeping our customers and communities comfortable and satisfied by getting the job done on time and right the first time;
We are Family – We are a big company with a hometown heart and a local focus on our teams.
We are One team – Our ‘can do’ family attitude, fuels our strength in Teamwork and collaboration and helps us to deliver superior service every day.
We are Revolutionary – With nearly 4,000 team members, we can deliver and innovate better than the rest of the industry. We are reinventing the industry by harnessing each team member's best ideas;
We are Thankful – We are Thankful for our communities and our customers who put their Trust in our hands.